FAQs

  1. 1.Why I record without sound?

  2. 2.How to add background image for chapter?

  3. 3.Does background image support PNG format?

  4. 4.Why I can not burn my DVD?

  5. 5.Can the burned DVD disc be played on my home DVD player?
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  7. 1. Q: Why I record without sound?
    A: Please check below:
    • Microphone is not installed in the microphone interface of the sound card, please insert it correctly.
    • Currently selected system record device is not microphone, please select microphone and adjust its volume.
    • Currently selected record device in program is not microphone, please select microphone and adjust its volume.

  8. 2. Q: How to add background image for chapter?
    A: Select the target chapter to be added background image in list, click "Edit Chapter", then select your favorite image and lyrics in the popup dialogue.

  9. 3. Q: Does background image support PNG format?
    A: Currently only 24/32bit BMP and JPG images are supported, please use other program (such as Paint)to convert your image into BMP or JPG type then add it to chapter.
  10. 4. Q: Why I can't burn my DVD?
    A: It maybe caused by below reasons:
    • No DVD burner installed in your computer.
    • Your burner is just a CD type, not a DVD burner.
    • Fails to create DVD in Working Directory, please recreat DVD file and ensure that the DVD folder contains DVD file in.

  11. 5. Q: Can the burned DVD disc be played on my home DVD player?
    A: Yes, it is playable on all home DVD player, please select the relative PAL or NTSC TV mode in config interface before burning.