Before asking for our technology supports you should have browsed this online help carefully. We have collected a list of Frequently Asked Question for each application, please refer to the relative help file.
If your questions cannot be solved yet, please collect the following information and E-mail us. We will respond you as soon as possible:
• 1. Click Start->All Programs->Accessories->Paint to open
• 2. Activate the error window, press "PrintScreen" key in the key board;
• 3. Copy and paste the captured screen in Paint, then save it;
• 4. Attach the screen shot image in your email to us.