efore asking for our technical support you should browse this online help carefully. We have collected a list of Frequently Asked Question here.If your questions cannot be solved yet, please collect the following information and email us. We will respond to you as soon as possible:

• • Product Order ID
• • BlackBerry Video Converter’s version number
• • Windows Operating System’s version
• • Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
• • The warning message
• • The time and process descriptions about your troubles.

Email: support@clonedvd.net
Website: www.clonedvd.net