Technical Support

Before asking for our technical supports you should have browsed this online help carefully. We have collected a list of Frequently Asked Question here.

If your questions cannot be solved yet, please collect the following information and E-mail us. We will respond you as soon as possible:

  • Product Serial-Number
  • DVD Ghost’s version number
  • Windows Operating System’s version
  • Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
  • The warning message
  • The time and process descriptions about your troubles.

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